At Growthview Optimiser Advisory LLP, we take great pride in delivering high-quality services and are committed to ensuring your satisfaction. We continually strive to provide the best accounting, financial, and secretarial services through our platform. If you are not satisfied with our services, please contact us immediately, and we will make every effort to resolve the issue, provide a refund, or offer credit for future Growthview Optimiser Advisory LLP orders.
30-Day Refund Policy
You may request a refund within 30 days of your payment. However, please note that Growthview Optimiser Advisory LLP considers its service obligation fulfilled once access to our platform is granted. The client assumes full responsibility for any further action and the final outcome of the service.
Refunds are subject to a 20% cancellation charge.
Change of Service
If you wish to change the service you ordered for another one, you can request this change within 7 days of your payment.
Requesting a Refund
Send an email to info@goaloptimiser.com with the transaction details to start the refund process. Refunds are typically processed within 3-5 weeks after all required information is received.
Penalties or Tax Payments
Once access to the platform is provided, Growthview Optimiser Advisory LLP considers its service obligation fulfilled. The client is solely responsible for the accuracy and completeness of the data submitted. Growthview Optimiser Advisory LLP will not be responsible for paying any penalties, taxes, or other costs incurred by the client during or after the service. We are not liable for the outcome or any additional costs related to the completion of services.
Factors Outside Our Control
We do not guarantee specific outcomes or results for services due to factors beyond our control. For example, government agencies may reject applications (such as trademark filings) for legal reasons unrelated to Growthview Optimiser Advisory LLP’s service. Additionally, delays may occur due to government backlogs or issues with official platforms (such as MCA, Income Tax, or FSSAI websites), and these delays are beyond our control.
Force Majeure
Growthview Optimiser Advisory LLP shall not be held responsible for delays or interruptions in service due to circumstances beyond our control. This includes events such as natural disasters, pandemics, government actions, war, terrorism, labor strikes, and other force majeure events. In such cases, Growthview Optimiser Advisory LLP is not liable for any delay or inability to fulfill its obligations.
This version adds clarity, structure, and the necessary details about the cancellation fee and GST/CCA charges for refunds, while maintaining a professional and customer-focused tone.